Mr. Shivendra Shukla, a distinguished Indian Railway Traffic Services (IRTS) officer of the 1998 batch, assumed the charge of Executive Director - Passenger Marketing on July 10, 2024. With an illustrious career spanning over 25 years in Indian Railways, he brings a wealth of experience and expertise to the IRCTC Board of Directors.
Mr. Shukla holds a B. Tech and M. Tech from Indian Institute of Technology (IIT), Kanpur, and a Post Graduate Programme in Public Policy Management (PGPPM) from Indian Institute of Management (IIM), Ahmedabad.
Throughout his career, he has held various leadership positions across multiple railways, including North Eastern Railway, East Central Railway, North Central Railway, Northern Railway, and Indian Railways Institute of Transportation Management (IRITM). His diverse experience spans operations, commercial, vigilance, FOIS, human resource development, and general management.
Before assuming his current role, Mr. Shukla served as Additional Divisional Railway Manager, Lucknow (Northern Railway).